Privacy Policy

Welcome to YesClean, your trusted partner in professional cleaning services. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

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1. Information We Collect

We may collect and process the following types of information:

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• Personal Information: Name, contact details (such as email address and phone number), and address information provided by you when you request a quote or schedule a service.

• Payment Information: Payment details required to complete transactions, such as credit card numbers, though payment processing is handled securely by our third-party payment processors.

• Service Information: Details regarding the cleaning services you request, including the date, time, location, and preferences.

• Website Usage Information: Information about your use of our website, collected through cookies and similar technologies, including IP address, browser type, pages viewed, and other usage data.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

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• To provide, improve, and personalize our cleaning services.

• To process transactions and manage billing and payments.

• To communicate with you about your appointments, services, promotions, and updates.

• To improve our website’s functionality and user experience.

• To comply with legal obligations and enforce our terms and policies.

 

3. Sharing of Your Information

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We do not sell or rent your personal information to third parties. We may share your information with trusted third parties, including:

• Third-party vendors and partners who help us provide and improve our services (e.g., payment processors, hosting providers).Service Providers

• Legal Compliance: When required by law or to protect our legal rights or the safety of YesClean, our customers, or others.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our website and allow us to tailor content and offers to you. You can manage your cookie preferences through your browser settings.

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5. Security of Your Information

We take the security of your personal information seriously and use commercially reasonable security measures to protect it. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure.

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6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Accessing the personal information we hold about you.

• Requesting corrections to your personal information.

• Requesting deletion of your personal information.

• Opting out of promotional communications.

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To exercise these rights, please contact us using the information below.

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7. Children's Privacy

YesClean services are not directed at children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

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9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

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Email: yescleancleaningservices@gmail.com
Phone: 437-994-7602
Address: 2967 Dundas St. W. #536D, Toronto, ON M6P 1Z2